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All AI articles, news and updates from CRM Daily.

Types of CRM: Operational, Analytical and Collaborative Explained

3 MIN READ

CRM Fundamentals

SEP 27, 2026

Types of CRM: Operational, Analytical and Collaborative Explained

New to CRM software? Here's a plain-English breakdown of the three core types and what each one actually does for your business.

CRM DAILY

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What Is MEDDIC and Why It Matters for B2B Sales

3 MIN READ

Explainer

SEP 26, 2026

What Is MEDDIC and Why It Matters for B2B Sales

MEDDIC is a B2B sales qualification framework that helps reps focus on the right deals. Here's what each letter means and how to apply it.

CRM DAILY

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How Does a CRM Work? The Complete CRM Workflow Explained

3 MIN READ

CRM Fundamentals

SEP 26, 2026

How Does a CRM Work? The Complete CRM Workflow Explained

New to CRM software? This guide breaks down exactly how a CRM works, step by step, with a real-world example to make it click.

CRM DAILY

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What Is a Sales Qualified Lead (SQL)? A Plain-English Guide

3 MIN READ

Explainer

SEP 24, 2026

What Is a Sales Qualified Lead (SQL)? A Plain-English Guide

An SQL is a prospect your sales team has vetted and confirmed as worth pursuing. Here's what that means in practice, and why getting it right changes everything.

CRM DAILY

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How Agentic AI Is Quietly Rewiring the GTM Stack

3 MIN READ

AI in Sales

SEP 23, 2026

How Agentic AI Is Quietly Rewiring the GTM Stack

From AR glasses on sales floors to AI-native ATS platforms pulling in $21M, the GTM stack is changing faster than most teams realize. Here's what's actually driving it.

CRM DAILY

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CRM Migration Explained: Move CRMs Without Losing Data

3 MIN READ

CRM Fundamentals

SEP 23, 2026

CRM Migration Explained: Move CRMs Without Losing Data

Switching CRM platforms doesn't have to mean losing years of customer data. Here's exactly how to migrate safely, step by step.

CRM DAILY

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Why Your Sales AI Stack Is Lying to You About Deals

3 MIN READ

Sales Tech

SEP 22, 2026

Why Your Sales AI Stack Is Lying to You About Deals

Call summaries feel productive. They're not deal intelligence.

CRM DAILY

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How AI Agents Are Rewriting RevOps Accountability in 2026

3 MIN READ

RevOps Intelligence

SEP 21, 2026

How AI Agents Are Rewriting RevOps Accountability in 2026

AI is no longer just summarizing your CRM data – it's acting on it. Here's what that means for RevOps teams and the metrics that matter most.

CRM DAILY

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CRM Dashboards Explained: What Your Sales Dashboard Should Track

3 MIN READ

CRM Fundamentals

SEP 20, 2026

CRM Dashboards Explained: What Your Sales Dashboard Should Track

New to CRM software? Learn what a sales dashboard actually tracks, why it matters daily, and which metrics deserve your attention from day one.

CRM DAILY

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CRM Reporting Explained: Key Reports Every Sales Team Needs

3 MIN READ

CRM Fundamentals

SEP 20, 2026

CRM Reporting Explained: Key Reports Every Sales Team Needs

New to CRM software? Learn which reports actually matter, what they tell you, and how to use them to make better sales decisions every day.

CRM DAILY

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What Is LTV? The Metric That Tells You Who’s Worth Winning

3 MIN READ

Explainer

SEP 19, 2026

What Is LTV? The Metric That Tells You Who’s Worth Winning

LTV measures the total revenue a customer generates over their entire relationship with you. Here's why it's the metric serious GTM teams build strategy around.

CRM DAILY

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HubSpot and OpenAI Bundle: What It Means for SMB CRM

3 MIN READ

CRM News

SEP 18, 2026

HubSpot and OpenAI Bundle: What It Means for SMB CRM

HubSpot and OpenAI are deepening their integration with a joint pricing bundle and ChatGPT Ads management inside HubSpot, targeting SMBs chasing AI-driven growth.

CRM DAILY

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