// AI

Copilot

An AI assistant that suggests, drafts and summarises inside a human workflow, the human stays in the loop.

In depth

Copilots (Microsoft Copilot, Gong Copilot, Salesforce Einstein Copilot) are the 'assistive' tier; agents are the 'autonomous' tier. The 2026 stack has both, with copilots handling the high-judgment work.

Related terms

Agent

An AI system that plans, uses tools and takes actions autonomously toward a goal, not just generates text.

LLM

Large Language Model, the transformer-based foundation model behind ChatGPT, Claude, Gemini and every 2024+ AI product.

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